Privacy Policy
Last Updated: September 7, 2026
At Time Vision Security Systems, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request a quotation, purchase products, or use our installation and support services.
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
1. About Time Vision Security Systems
Time Vision Security Systems provides CCTV and surveillance products, biometric attendance systems, access control, networking solutions, computers, laptops, electronics, installation, maintenance, and related technology services.
Business Address:
Block-402/4, Kamarajar Road,
Ilayangudi, Tamil Nadu, India.
Phone: +91 9150902726
Email: info@timevision.in
2. Information We Collect
Depending on how you interact with Time Vision, we may collect the following information:
Personal Information
- Full name
- Mobile/telephone number
- Email address
- Billing or delivery address
- Installation/service address
- Company or organization name
- Information you provide when requesting a quotation or service
Order & Transaction Information
If you purchase products or services from us, we may collect information necessary to process your order, including:
- Products or services requested
- Order details
- Billing and delivery information
- Payment status and transaction-related information
Note: Payment card, banking, or other sensitive payment credentials may be processed directly by our payment service providers. We do not intend to store complete payment card information on our website.
Communication Information
We may retain information you provide when you:
- Contact us through our website
- Submit a quotation request
- Contact us through WhatsApp
- Call our business number
- Send us an email
- Request installation or technical support
- Communicate with our team regarding an order or service
3. Information Collected Through Our Website
When you visit our website, certain technical information may be collected automatically, depending on the tools and services enabled on the website.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website activity
- Approximate location derived from IP address
- Date and time of website visits
- Referring website or search information
This information helps us understand how visitors use our website and improve its performance and security.
4. How We Use Your Information
We may use your information for legitimate business purposes, including:
- Responding to enquiries
- Providing product information
- Preparing quotations
- Processing orders
- Arranging product delivery
- Scheduling installations
- Providing maintenance and AMC services
- Providing technical support
- Processing warranty or service requests
- Communicating about your orders or services
- Improving our products and services
- Improving website functionality and user experience
- Preventing fraud, misuse, or security issues
- Maintaining business and accounting records
- Complying with applicable legal and regulatory requirements
We will use your information only for purposes reasonably connected with our business and your interaction with Time Vision.
5. Contact & Quote Forms
When you submit information through a Contact Us, Get a Quote, or similar form, we use the information you provide to respond to your enquiry.
For example, we may use your:
- Name
- Phone number
- Email address
- Location
- Requirement details
to contact you regarding CCTV installation, security products, networking, biometric systems, access control, computer products, or other services you have requested.
Please provide accurate information when submitting a form.
6. WhatsApp & Phone Enquiries
Customers may contact Time Vision through WhatsApp or telephone using the contact details provided on our website.
Information shared through these communication channels may be used to:
- Understand your requirements
- Provide quotations
- Arrange appointments
- Coordinate installation
- Provide technical assistance
- Follow up on enquiries or services
WhatsApp and telecommunications services are operated by third-party providers and may have their own privacy policies and terms.
7. Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information and improve functionality.
We may use cookies for purposes such as:
- Essential website functionality
- Remembering preferences
- Website analytics
- Understanding visitor behaviour
- Improving website performance
- Measuring marketing campaigns
- Providing relevant advertising, where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
8. Analytics & Marketing
We may use third-party analytics and marketing technologies to understand website traffic and improve our marketing activities.
Depending on the tools implemented on our website, these services may collect information such as:
- Pages visited
- Device information
- Approximate location
- Website interactions
- Referral sources
- Advertising interactions
These services may use cookies or similar technologies.
We will not intentionally use analytics or marketing tools to collect unnecessary sensitive personal information.
9. Sharing of Information
Time Vision does not sell your personal information to third parties.
We may share necessary information with trusted third parties when required to operate our business, including:
- Delivery and logistics providers
- Payment service providers
- Website hosting providers
- Website and IT service providers
- Analytics providers
- Marketing service providers
- Installation/service partners where necessary
- Manufacturers or authorized service providers for warranty/support purposes
- Government authorities or law-enforcement agencies when legally required
We aim to share only the information reasonably necessary for the relevant purpose.
10. Payment Information
When you make an online payment, payment processing may be handled by a third-party payment gateway or financial service provider.
Time Vision does not intend to store complete credit/debit card numbers, CVV numbers, passwords, or other complete payment credentials on its own systems.
Payment providers may process your information according to their own privacy policies and security practices.
11. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information from:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Completing orders
- Providing services
- Maintaining customer records
- Handling warranty claims
- Providing technical support
- Resolving disputes
- Meeting accounting, tax, legal, and regulatory obligations
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
13. Third-Party Websites & Services
Our website may contain links to third-party websites, social media platforms, payment providers, manufacturers, or other external services.
Time Vision is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
14. Children’s Privacy
Our website and services are intended for general customers and businesses and are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
15. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns about how your information is being used
- Request clarification regarding our data practices
To make a privacy-related request, contact us using the details below.
16. Accuracy of Information
You are responsible for providing accurate and up-to-date information when interacting with Time Vision.
If any information you have provided changes, please contact us so that we can update our records where appropriate.
17. Changes to This Privacy Policy
Time Vision may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Time Vision Security Systems
Address:
Block-402/4, Kamarajar Road,
Ilayangudi, Tamil Nadu, India.
Phone:
+91 9150902726
Email:
info@timevision.in
Website:
timevision.in